Last Updated: July 20, 2026

Prayas Social Welfare Society (Regd.) (“Prayas”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our donors, volunteers, beneficiaries, supporters, and website visitors.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website https://prayassws.com/ or make a donation through our online payment facility.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or make a donation:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Postal Address
  • PAN (where applicable for tax purposes)
  • Organization Name (if applicable)

Donation Information

  • Donation Amount
  • Transaction Reference Number
  • Payment Status
  • Donation Date
  • Purpose of Donation (if specified)

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Source
  • Cookies and Similar Technologies

2. How We Use Your Information

We use the information collected to:

  • Process and acknowledge donations
  • Issue donation receipts and 80G certificates, where applicable
  • Respond to your inquiries
  • Maintain donor records
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Prevent fraudulent or unauthorized transactions
  • Send updates about our charitable activities, events, appeals, newsletters, and campaigns (you may opt out at any time)

3. Online Donations

Online donations are processed through a secure, authorized payment gateway.

Prayas does not collect or store your complete debit card, credit card, UPI PIN, CVV, internet banking credentials, or other sensitive financial information. Such information is securely processed by the payment gateway provider in accordance with applicable security standards.

4. Section 80G Tax Benefit

Prayas Social Welfare Society (Regd.) is eligible to issue donation receipts for donations qualifying under Section 80G of the Income Tax Act, subject to applicable laws.

To issue the appropriate receipt, we may collect information such as your name, address, PAN, email address, and donation details.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience
  • Monitor website performance

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

  • Authorized payment gateway providers
  • Banks and financial institutions involved in processing donations
  • Government authorities where required by law
  • Statutory auditors, accountants, or legal advisors
  • Technology service providers who assist in operating the website under appropriate confidentiality obligations

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal and donation-related information only for as long as necessary to:

  • Maintain financial records
  • Comply with legal and tax requirements
  • Resolve disputes
  • Prevent fraud
  • Fulfil our charitable and administrative responsibilities

After the applicable retention period, information will be securely deleted or anonymized where practicable.

9. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Update your contact details
  • Withdraw consent for promotional communications
  • Request deletion of information where legally permissible

Certain records may need to be retained to comply with legal, regulatory, accounting, or tax obligations.

10. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Prayas is not responsible for the privacy practices, content, or security of such external websites. We encourage you to review their respective privacy policies before providing any personal information.

11. Children’s Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate authorization.

If we become aware that personal information of a child has been collected inappropriately, we will take reasonable steps to remove such information in accordance with applicable law.

12. Changes to this Privacy Policy

Prayas may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or website functionality.

The revised version will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Prayas Social Welfare Society (Regd.)

Website: https://prayassws.com/

Email: [email protected]

Phone: +91-9990-612-222, +91-95407-26222